Privacy

Effective: January 11, 2019
Contact: support@bigella.com | +1 (330) 679-8028

Thank you for visiting bigella.com, operated by Bigella Inc. Your privacy matters to us, and this policy explains how we collect, use, and protect your personal information.

1. What We Collect
We may collect personal details like your name, address, phone number, email, and payment info when you:

  1. Register or place an order

  2. Sign up for our newsletter or promotions

  3. Enter a contest or leave a review

  4. Use our site (via cookies and logs)

We do not knowingly collect data from children under 13.

2. How We Use Your Information
We use your information to:

  1. Process orders and provide customer support

  2. Improve your experience on our site

  3. Send you updates, promotions, or service notifications

  4. Prevent fraud and comply with the law

You can opt out of marketing emails anytime. However, we’ll still contact you about orders.

3. Sharing Your Information
We do not sell or rent your personal information.
We may share it only with:

  1. Trusted partners (like delivery or payment services)

  2. Legal authorities (if required by law)

  3. Affiliates within Bigella Inc.

We may also share non-personal or aggregated data (e.g., site usage) for analytics or ads.

4. Cookies & Tracking
We use cookies to:

  1. Remember your preferences

  2. Help you navigate and shop

  3. Track usage for improvements

You can disable cookies in your browser, but it may affect your experience on our site.

5. Data Security
We protect your data using SSL encryption and secure servers. Only authorized staff can access your personal info. While we do our best, no system is 100% secure.

6. Your Choices
You can request to:

  1. Update or correct your info

  2. Stop marketing emails

  3. Close your account

Email us at support@bigella.com for help. Don’t include sensitive info like credit card numbers in emails.

7. Offline & Third-Party Info
This policy covers only information collected through our website. We try to treat any info collected offline (e.g., by phone or fax) with the same care.

We are not responsible for the privacy practices of other websites linked to or from ours.

8. Policy Updates
We may update this policy. Changes will be posted here, so please check back occasionally.