Terms of Use

Welcome to bigella.com. By using our website and services, you agree to these Terms of Use. Please read them carefully.

1. Your Agreement
By accessing or using our site and services, you confirm that:

  1. You agree to follow these Terms.

  2. You are of legal age and have the right to enter into a contract.

  3. You’ll comply with all applicable laws.

  4. Additional terms may apply to certain services or features.

2. Privacy
We take your privacy seriously. Please review our Privacy Policy for details on how we handle your personal data. Contact us at support@bigella.com with any concerns.

3. Shipping & Returns

  1. Shipping policies vary by region. See our Shipping Policy for full details.

  2. We offer 7-day returns on eligible items. Products must be unused and in original condition. See our Return Policy for more info.

4. Gemstone Disclosure
We follow industry standards for disclosing gemstone treatments as guided by the AGTA.

5. Intellectual Property
All content on our website—including text, images, videos, and software—is owned by Bigella or licensed to us. You may browse for personal, non-commercial use only. Do not copy, reuse, or distribute content without our written permission.

6. Third-Party Content
We’re not responsible for third-party content linked to or from our site. Use these links at your own risk.

7. Limited License
You’re allowed to view our content for personal use only. Any commercial use or deep-linking to our content without written permission is prohibited.

8. User-Generated Content
If we contact you for permission to use your photos or videos, and you agree, you grant us the right to use, adapt, and share your content worldwide for promotional purposes. Credit may be given but is not guaranteed. You retain ownership of your content.

9. Trademarks
Bigella and all related names and designs are our trademarks. You may not use them without written approval.

10. Security
All transactions are protected with SSL encryption. We do not store or share your payment information. See our Payment Policy for details.

11. Legal Notice
No part of our website or its content may be used for commercial or private purposes without our written consent.

12. Termination
We reserve the right to revoke your access to our site at any time if you violate these terms.

13. Contact Us
Questions? Reach us at support@bigella.com or call +1 (330) 679-8028.

These Terms were last updated on January 11, 2019. We may update them without prior notice.