Track Your Order

We love fine jewelry and we understand the meaning and importance carried of each piece to our customers. We take care in each delivery and we communicate timely with you for your inquiries.

There are two ways to track your order.

Most of our jewelry are hand crafted to order. So please allow 5 – 7 business days before shipment. When your order is ready to go, you will receive a notification email with tracking information.

Or, you can simply track your order via third-party tracking links shown below.

Tracking links:

https://track.aftership.com (choose DHL, FedEx, USPS accordingly)

For DHL shipment: https://ecommerceportal.dhl.com/track/

For UPS shipment: https://www.ups.com/track?loc=en_US&requester=ST/

For deliveries to the UK: https://www.royalmail.com/track-your-item#/

For deliveries to France: https://www.laposte.fr/particulier/outils/en/track-a-parcel

Please note that occasionally tracking updates may not be available for a few days in the beginning, so don't worry if you don't see anything right away! We recommend waiting 1-3 business days before checking. If you do not see anything after that please contact us: support@bigella.com